Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and regulated?
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Yes – Football Compass operates under a licence from the Malta Gaming Authority (MGA) and also complies with UK Gambling Commission standards for certain markets. The licence guarantees adherence to strict fairness, anti‑money‑laundering and player‑protection rules, and you can check the licence number in the site footer.
02 What documents do I need to verify my Football Compass account?
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To complete KYC you must upload a government‑issued ID (passport, driver’s licence or national ID), a proof of address dated within three months (utility bill or bank statement), and, if using a card, a photo of the card with the middle digits hidden. Verification is usually completed within 24 hours after submission.
03 What payment methods can I use to deposit and withdraw at Football Compass?
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Football Compass accepts Visa and Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits (BTC, ETH, USDT) are supported with no minimum, and withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.
04 How does Football Compass settle bets on matches that go to extra time or penalties?
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For World Cup fixtures, bets labelled ‘Match Result’ are settled on the full outcome, including extra time and penalties, unless the market is explicitly marked ‘90 minutes’. Markets such as ‘Draw No Bet’ apply only to the 90‑minute result, so check the market description before placing your wager.
05 Are the welcome bonuses at Football Compass subject to wagering requirements?
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Yes – the Football Compass welcome offer is a 100 % matched deposit up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from activation to meet the wagering, and the bonus cannot be used on odds lower than 1.50.
06 How can I set deposit limits or self‑exclude on Football Compass?
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In the Responsible Gambling section of your account you can set daily, weekly or monthly deposit caps, loss limits and session‑time reminders. Self‑exclusion periods range from 24 hours to five years, locking you out of the site and stopping all promotional contact until the period ends.